March 15, 2018 – ETS Solutions is pleased to announce their newly appointed CEO, Jane Reid. Over the last 10 years, she was responsible for year-over-year double digit growth by continuously improving the overall business culture based on Total Quality Management. Reid explained, “We implemented technology solutions for both operational and customer facing processes which allowed us to improve sales processes and drive innovation.” Mike Russell, President and Founder of ETS Solutions, shared, “Having Jane as a leader and team member is part of a larger strategic plan that involves an enhanced approach to meet our customers’ expectations. We are very happy Jane’s experience will help the ETS team deliver the best customer experience.”
Reid stated, “The ETS team has worked diligently over the last 15 years to serve our customers exceptionally well. Unveiling the ETS User Xperience™ approach will allow the team to more comprehensively and proactively pair technology services and solutions with our customers’ growing needs and requirements.”
ETS Solutions has added security to their service offerings of voice, data and cloud solutions. “Our customers rely on us to be their trusted technology experts so we decided it was necessary to provide them technology risk reduction services. ETS is now able to do security assessments and customize safeguards with our expanded service offering of security consulting, personnel training and technology solutions,” said Russell.
ETS recently refreshed and updated their website which better details how ETS helps their customers including the latest addition of security services and consulting. There are also insights on the ETS User Xperience™ approach based on the ETS Core Values which are Faith, Family, Trust, Community Service, and Customer Service.
About ETS Solutions
ETS Solutions is committed to exceptional customer account management utilizing the ETS User Xperience™ with a focus on delivering voice, data, cloud and security solutions that best serve our customers’ needs and align to their budget and business requirements. Since 2002, ETS has helped customers nationwide efficiently assess, evaluate, secure and manage their technology requirements. With their carefully vetted technology solutions provider network, ETS is confident in their trusted partner relationships to bring reliable and superior services to their customers. For more information, visit www.etssolutions.com