Our Mission
We are trusted, impartial advisors who deliver solutions that work.
Through collaboration with our network of trusted partners, we create solutions that meet the unique needs of each client. From seamless implementation and project management to ongoing support, our work is grounded in strong relationships built on trust and exceptional service. And that is what ensures long-term success.
Our Purpose
At the heart of everything we do is The ETS Foundation.
We believe business success should strengthen communities. That’s why we contribute 20% of our annual revenue to funding educational opportunities for underserved individuals through The ETS Foundation. When you partner with us, you’re helping someone build a better future through education.
Our Commitment
We work with enterprise-level organizations facing real complexity.
Multiple locations. Multiple brands. Multiple technology stacks that don’t talk to each other. Our advisors understand these challenges because they’ve lived them, and they bring that experience to every engagement. Senior-level expertise, honest guidance, and a team that’s invested in your success for the long haul.
Our Leadership
We believe the best business relationships start with shared values.
Our team of senior technology advisors works alongside enterprise leaders navigating the complexity of customer experience and emerging technologies. We see technology advisory as an opportunity to serve, to build lasting relationships, and to make a meaningful difference in the businesses and communities we touch.
Mike Russell
President
Holden Russell
Account Manager
Amy Russell
Senior Vice President
Kenedi Mitchell
Technology Project Manager
Matt Heim
Director, Client Experience
Edwina Blanchard
CIO Advisor


Building a Legacy Through Education
The ETS Foundation transforms lives by providing educational grants to individuals who wouldn’t otherwise have access. We believe education is the great equalizer—and we’re committed to making it available to more people.
This is the reason we exist. We invest 20% of our annual revenue into the Foundation, ensuring that every engagement we complete contributes to someone’s future.
