We're technology advisors who lead differently. ETS Solutions is a technology advisory firm built on an uncommon foundation of principles: faith, family, community service, client experience, and trust.

Our Core Values

Faith

We’re a faith-based firm built on servant leadership. Our work is guided by something bigger than the bottom line. It shapes how we treat clients, partners, and each other.

Family

We’re a family business, and we treat our clients like an extension of that family. Long-term relationships over quick transactions. Your success is personal to us.

Community Service

20% of our revenue goes to the ETS Foundation, funding education for underserved individuals. Every engagement you have with us helps someone get the opportunity they deserve.

Client Experience

We answer when you call. We follow through on what we promise. We stay engaged long after implementation. The relationship matters more than the transaction.

Trust

We represent you, not vendors. Our recommendations come from what’s right for your business. No hidden agendas. No steering you toward whoever pays us the most.

Our Mission


We are trusted, impartial advisors who deliver solutions that work.

Through collaboration with our network of trusted partners, we create solutions that meet the unique needs of each client. From seamless implementation and project management to ongoing support, our work is grounded in strong relationships built on trust and exceptional service. And that is what ensures long-term success.

Our Purpose


At the heart of everything we do is The ETS Foundation.

We believe business success should strengthen communities. That’s why we contribute 20% of our annual revenue to funding educational opportunities for underserved individuals through The ETS Foundation. When you partner with us, you’re helping someone build a better future through education.

Our Commitment


We work with enterprise-level organizations facing real complexity.

Multiple locations. Multiple brands. Multiple technology stacks that don’t talk to each other. Our advisors understand these challenges because they’ve lived them, and they bring that experience to every engagement. Senior-level expertise, honest guidance, and a team that’s invested in your success for the long haul.

Our Leadership

We believe the best business relationships start with shared values.

Our team of senior technology advisors works alongside enterprise leaders navigating the complexity of customer experience and emerging technologies. We see technology advisory as an opportunity to serve, to build lasting relationships, and to make a meaningful difference in the businesses and communities we touch.

Mike Russell

President

Holden Russell

Account Manager

Amy Russell

Senior Vice President

Kenedi Mitchell

Technology Project Manager

Matt Heim

Director, Client Experience

Edwina Blanchard

CIO Advisor

Building a Legacy Through Education

The ETS Foundation transforms lives by providing educational grants to individuals who wouldn’t otherwise have access. We believe education is the great equalizer—and we’re committed to making it available to more people.

This is the reason we exist. We invest 20% of our annual revenue into the Foundation, ensuring that every engagement we complete contributes to someone’s future.