Who We Are/Client Stories
Client stories from the leaders we serve.
Real feedback from technology leaders at multi-location organizations, in their own words.
Hospitality & Vacation Rental Operator
“You’re not just getting someone who wants to pull you over the finish line. They stay with you and run that race with you.”
“The old system was broken and constantly needed band-aids. The new system took such a burden off our team and made our lives so much easier.”
“We never felt like we were just left to figure it out. We felt very supported through the whole process.”
What we delivered
Replaced a broken phone and call center system and supported the team through the transition, reducing operational burden and improving reservation handling.
Related Contact Center Modernization Omnichannel CX Hospitality
Technology Services Company
“The regular communication and transparency, showing net savings along the way, made it easy to take that information up the chain of command.”
“We were able to achieve significant savings, get better throughput, and better aggregation across billing and services. We were very happy with the results.”
What we delivered
Reduced technology expenses with significant annual savings, improved service throughput, and consolidated billing.
Related Tech Stack Reduction MDM & TEM
Multi-Location Healthcare Practice
“They made us more efficient, which is incredibly important in today’s healthcare environment.”
“They developed a clear timeline for implementation, got us up to speed, and we couldn’t be happier.”
“We really needed the right technology and someone to assess what we needed to do and how we could do it cost effectively on an annual basis.”
What we delivered
Modernized voice, data, and cloud infrastructure across multiple locations, improving efficiency, supporting healthcare software mandates, and adding disaster recovery cost effectively.
Related Infrastructure Carrier Aggregation Cloud Optimization Healthcare
Business & Economic Development Organization
“For any large or multi-location organization, ETS should be your first stop for phones, internet, and disaster recovery.”
“Everything worked out really well. We integrated a backup data circuit to avoid downtime and improve performance.”
“I immediately asked ETS to conduct a technology assessment for us. They took a look at what we had in place, and the rest is history.”
What we delivered
Completed a technology assessment, improved network performance with backup data circuits to prevent downtime, and developed a voice and disaster recovery strategy.
Related Carrier Aggregation Infrastructure
Real Results for Multi-Brand Companies
$1.2M
Saved annually by consolidating 40+ carrier contracts
$1.8M
In cloud savings for an 18-brand organization
80%
Faster customer response through omnichannel CX
Your Story Starts With a Conversation
We’ll take an honest look at where your technology is working and where it isn’t. There’s no pitch and no pressure.