Solutions/Industries
Healthcare technology that keeps every location running.
Multi-location practices depend on phones, networks, and cloud systems that can’t go down, and on security that protects patient data. We help healthcare organizations modernize voice, data, and cloud across every location, plan for disaster recovery, and build security programs that support compliance.
What Makes Healthcare Different
Every location has to stay available, compliant, and easy to reach.
Downtime stops the schedule
When phones or networks fail, patients can’t book and staff lose the systems they need.
Compliance at every location
Privacy and security requirements like HIPAA apply to every site, not just headquarters.
Growth adds new systems
New practices and locations arrive with their own phones, networks, and vendors.
Patients expect quick answers
Long holds and missed calls frustrate patients and tie up front desk staff.
Where We Help Healthcare Organizations
The same ten solutions, applied to the way your organization works.
- Security and infrastructureInfrastructureOne network standard and full visibility at every location, so issues are caught before they cause downtime.
- Cost and consolidationCarrier AggregationVoice and internet under one agreement, with backup circuits for critical sites.
- Security and infrastructureCybersecuritySecurity programs that support HIPAA, with 24/7 monitoring and staff training.
- Cost and consolidationCloud OptimizationRight-size cloud environments and put governance in place as you grow.
- Customer experienceOmnichannel CXScheduling calls and texts on one platform, with AI for routine requests.
- Security and infrastructurePhysical SecurityCameras and access control at every location, managed from one place.
From a Healthcare Client
Healthcare
“They made us more efficient, which is incredibly important in today’s healthcare environment.”
“We really needed the right technology and someone to assess what we needed to do and how we could do it cost effectively on an annual basis.”
Multi-Location Healthcare Practice
What we delivered
Modernized voice, data, and cloud infrastructure across multiple locations, improving efficiency, supporting healthcare software mandates, and implementing long-term, cost-effective solutions with disaster recovery.
Frequently Asked Questions
Do you support HIPAA compliance?
Yes. We help you build a security program that supports HIPAA and other frameworks, with risk assessments, monitoring, and training, coordinated across every location.
Can you plan for disaster recovery?
Yes. Backup circuits and a disaster recovery plan are part of how we design voice and data for each location.
Will changes disrupt patient care?
We plan for continuity. Work follows a clear implementation timeline, is staged location by location, and is scheduled around your operations.
Can patients text instead of calling?
Yes. An omnichannel platform brings calls, texts, and chat into one workspace, and conversational AI can handle routine requests like scheduling, then hand anything complex to your staff with the full history.
Can you help with healthcare software requirements?
Yes. In one client engagement, we modernized voice, data, and cloud infrastructure across multiple locations, including support for healthcare software mandates.
What does it cost to work with ETS?
Our advisory work, including the assessment, comes at no cost to you. We’re compensated by the technology partners we work with, so you get impartial guidance without budget impact. When a recommendation includes a provider’s service, you see its pricing and ROI before you decide. See how we work and how we’re paid.
Start With a Complimentary Assessment
A working session to review voice, data, cloud, and security across your locations. No pitch. No obligation.
- Tell us about your locations
- We review your technology and risks
- We show you where to start
Prefer to talk? Call (770) 425-9898
Request Your Assessment
Tell us a little about your organization and we’ll follow up to schedule a time.